8.0
Overall Score
7 dimensions
Overview
Grain is a meeting recording and AI intelligence platform focused on sales and CS teams. It records Zoom, Google Meet, and Teams calls, generates AI summaries, extracts deal highlights, and automatically pushes notes and recordings to CRM records. Known for its clip and highlight reel features for sharing key meeting moments.
Scorecard
Core Capability8.0
Strong recording and transcription. AI deal intelligence highlights buyer signals and risk indicators. Clip feature excellent for sharing insights.
Ease of Use8.5
Clean UI focused on sales workflow. Minimal setup. Auto-join via calendar integration.
Integrations8.0
Deep Salesforce and HubSpot integration with automatic deal field updates. Slack notifications for key moments.
Pricing Value8.5
Free tier for small teams. Team at $19/seat competitive. Better value than Gong for smaller teams.
AI Sophistication8.0
AI deal intelligence, next step extraction, buyer sentiment, and risk identification.
Community & Support7.5
Smaller community than Otter/Fireflies but active customer support and solid knowledge base.
Scalability7.5
Best for startup to mid-market sales teams. Enterprise features less mature than Gong.
Pros
- + Clip and highlight reel features for sharing key meeting moments with stakeholders
- + Automatic CRM field updates from AI-extracted deal intelligence
- + Better deal-stage awareness than general transcription tools
Cons
- − Smaller ecosystem than Otter or Fireflies
- − Limited non-Zoom platform support historically
- − Enterprise features less mature than Gong for large sales organizations
Best For
· Startup and mid-market sales teams wanting AI deal intelligence without Gong pricing
· CS teams sharing meeting highlights with internal stakeholders
· Revenue leaders wanting call recording + CRM update automation
Pricing
Free$0
Team$19/seat/mo
Business$39/seat/mo
Key Integrations
Alternatives
Company Info
Founded2019
HQSan Francisco, CA
Team Size50–100
Funding$15M